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Before signing the contract:
Individual rental strategy and market analysis
Practical advice
Live owner panel
At Downtown Apartments the owner has constant access to the Owner Panel, where they continually track the apartment's performance. They see reservations, revenues, costs and the payout history — everything in one place and in real time. It’s full control over the investment, without the need to engage in day-to-day operational management.
Key aspect of the partnership
Full automation
The Owners' Panel operates fully automatically — you don't have to wait until the 10th of the month for summaries. The results are visible live, and all data updates in real time. Additionally, we make transfers on time and every month, so you have constant insight into your finances and the assurance that funds reach the account according to the schedule.
Owners' Dashboard allows you to manage one or multiple apartments from a single location — you have everything at your fingertips. We continuously develop the system: we regularly roll out updates and new tools to make managing your investment even easier and to increase its efficiency.
I'm satisfied
"I joined the company on a recommendation and I am satisfied. My earnings compared with my previous operator have increased significantly. I now recommend it to my friends"
Getting better year after year
"Cooperation with Downtown Apartments is getting better year after year. It is clear that the team is constantly developing — increasingly experienced people work there, and the quality of service is genuinely improving. These are not empty declarations — the effects are visible in communication, organization and results."
Live owner's panel
- Booking calendar providing full visibility
- Revenues and costs summarized in real time
- Simple summary of financial results in monthly reports
- All information in one place, always at your fingertips
Financial settlements and reporting
- Monthly transfer of funds - always on time
- Transparent commission settlement - no hidden fees
- Separation of service and portal costs
- Clear information about the apartment's earnings
Team of professionals
- Always available owner support team that knows your property and its issues
- Quick responses and support with ongoing matters
- Collaboration based on trust and transparency
- Dedicated specialists in various areas
Legal and administrative oversight
- Contracts and settlements in accordance with applicable regulations
- We register the rental in the required registers and remit the appropriate taxes
- We adapt our procedures to changing regulations
- We assist with formal obligations
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Tailored to delight both the Guest and the Investor!
Top reviews and highest effectiveness
Marketing that's clearly visible
Effective marketing increases the visibility of the offer and attracts the right guests, which directly affects the number of bookings. At the same time, dynamic pricing, tailored to demand, seasonality and events, allows maximizing revenue from each available date.
Phone, e-mail, AI
Process automation
Professional guest service, full availability, and prompt, effective problem resolution significantly increase comfort during the stay and translate into better reviews and a higher rate of repeat visits. Support from AI-based tools enables efficient communication, response automation, and analysis of guests' needs, which raises service quality while optimizing operating costs.
Technical maintenance and cleaning
Numbers that don't lie
Cleanliness and the impeccable technical condition of the apartment have a direct impact on guest reviews, which in short-term rentals are crucial for booking decisions. Better ratings translate into higher occupancy, the ability to charge higher rates, and a real increase in the property's financial performance.